Privacy Policy

1. Information We Collect

OneLink collects information to provide and improve our fleet management services:

Account Information

• Name, email address, phone number
• Company name and business information
• Billing and payment information
• User preferences and settings

Vehicle and Fleet Data

• GPS location and tracking data
• Vehicle performance metrics (speed, fuel, engine diagnostics)
• Maintenance records and schedules
• Driver behavior and safety data
• Telematics system performance data

Usage Information

• Platform usage patterns and features accessed
• Device information and browser type
• IP addresses and connection information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Provide fleet tracking, dispatch, and maintenance management
• Performance Monitoring: Monitor vehicle health and optimize operations
• Safety and Compliance: Ensure regulatory compliance and safety standards
• Customer Support: Respond to inquiries and provide technical assistance
• Billing: Process payments and manage subscriptions
• Improvements: Analyze usage to enhance our services
• Communications: Send service updates and important notifications

3. Information Sharing

OneLink does not sell your personal information. We may share information in these limited circumstances:

Service Providers

We work with trusted third parties who help us operate our business:

• Cloud hosting and data storage providers
• Payment processing companies
• Hardware installation and maintenance partners
• Customer support and communication tools

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Monitoring: Continuous monitoring for security threats
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Staff trained on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Vehicle Data: Typically retained for 7 years for compliance purposes
• Billing Records: Retained for 7 years as required by law
• Support Communications: Retained for 3 years

Upon account termination, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• View and update your account information
• Request copies of your personal data
• Correct inaccurate information

Data Portability

• Export your fleet data in common formats
• Transfer data to other service providers

Deletion

• Request deletion of your personal information
• Close your account and associated data

Communication Preferences

• Opt out of marketing communications
• Manage notification settings

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic platform functionality, including authentication and security.

Analytics Cookies

Help us understand how you use our platform to improve performance and features.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can manage cookie preferences through your browser settings or our cookie banner.

8. Third-Party Services

Our platform may integrate with third-party services that have their own privacy policies:

• Mapping and location services
• Weather and traffic data providers
• Fuel card and payment processors
• Maintenance and parts suppliers

We encourage you to review the privacy policies of any third-party services you use.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries where OneLink or our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

OneLink's services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: